Re-opening for Takeaway

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Starting on Friday 1st May 2020

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We are happy to inform to all our customers about our takeaway service.

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The service operate hours:

Monday-Sunday 14:00PM to 21:00PM

**The restaurant open days and Time can be subject to change due to the COVID19 outbreak and Government rule restrict.

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Our Takeaway menu during this difficult time some of our dishes on the menu listed may be not be available in all option due to lack of ingredients supply.

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Our Takeaway operation 'Collection' and 'special Weekend Delivery'

 

For Takeaway Collection:
We will be provide hand sanitizer and hand wipes upon arrival for health and safe policy.

Therefore operating hour will be restricted only takeaway service only. Restaurant dining service will be closed until the future notice until Government and NHS guidance allows us to recommence.

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For Takeaway Delivery:

Our Delivery service are available on "Friday and Saturday only" staring from 5PM until 8PM. We're very new to make a takeaway delivery, it's our restaurant first time doing this service, we will do our best for you. Recommend to our customer to our your delivery thought our Facebook page messenger as it would be more accurate on address information provided for our delivery driver. the payment will be done over the phone if possible. 

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Our takeaway services method currently are

-By phone: call us on 01932 568611 to make an order as normal.

-By BiteBack(Delivery service): COMING SOON

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Payment Method:
• Pay over the phone:  We accept payment over the phone when we call our customer to confirm their order or when we finish taking customer order, we will ask if customer would like to pay over the phone. This is more convenient for you when you come to pick up your collection. For your reassurance it's a contact-free, cash are no longer accepted
• Pay when you arrive 
 This is the main way we taken payments so there is no change. You’ll be simply take payment when you collect your order. which Apple pay, Credit cards are available. But we don't accept American Express. We would prefer non-cash payment where possible.

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For customers that do not wish to enter the premises; we have short term parking spaces outside the restaurant. please call us when you arrive for collection, staff will take a payment pay at your car (our card terminal works outside our front door) where you can wait in the car, and we will bring your food to the door.

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Little Thank you to our NHS staff takeaway:

We are extremely pleased to all of our NHS workers who are working hard and tirelessly during these difficult times. Kasalong Thai Restaurant would like to say a big Thank you, we have a special offer apply on your takeaway orders. Please let us know that you work for the NHS when ordering and show your NHS staff ID upon collection.

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Customers social distancing is apply throughout the service please.

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Lastly, there will still be no restaurant service until further notice. We're sorry for inconvenience at this difficult time. Health, Safety and well-being of our customers and staff are the most importance. We hope everyone of our customers are good health and safe.

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Kasalong Thai Team are very thankful for your continues support. We’ve sadly had to close our doors to our diners previously, but we’re now operating as a takeaway! And hope is on the horizon... if you’d like to treat your nearest and dearest to a dine-in meal with us once we reopen on Friday 1st May 2020 for takeaway.

 

Kasalong Thai Team We're hope to see you soon!

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